In 2020, World Food Programme (WFP) introduced its Disability Inclusion Road Map (2020-2022) to accelerate progress towards implementing the UN Disability Inclusion Strategy and meet its obligations on disability inclusion more broadly. In June 2021 WFP initiated a partnership with Inclusion Advisory Group (IAG) to support implementation of the Road Map.

In September 2021, WFP and IAG launched a Helpdesk to enable WFP employees around the world to access timely, tailored, practical advice on improving disability inclusion in their programmes.

As of December 2022, IAG advisors have solved 63 Helpdesk requests from WFP offices in 26 countries.

This learning brief provides an overview of the Helpdesk and summarises key lessons from its operation and the broader partnership between WFP and IAG.