CBM Global welcomes any feedback and takes all complaints seriously. These will help us learn, improve as an organisation, and break down donor-recipient power dynamics when working with others.
We recognise that sometimes we get things wrong. This is why we are always very grateful to hear your concerns as that will help us resolve mistakes and learn how to do things better.
CBM Global has three main reporting mechanisms available to everyone: feedback and complaints, whistleblowing, and safeguarding and protection from sexual exploitation, abuse, and harassment. See below for more details about each reporting mechanism and related policies.
Programme Feedback and Complaints
Safeguarding & Protection from Sexual Exploitation, Abuse And Harassment
For CBM Global accessibility is a key deliverable in being able to demonstrate our accountability standard to persons with disabilities and their representative organisations. For any feedback and suggestions on accessibility, please reach out to us.